u7buyPrivacy Policy

This page describes what we collect when you use u7buy and how we keep that data protected. We at u7buy take data privacy seriously. When you register an account, deposit funds, place bets on Liga 1 or Champions League matches, or play live blackjack, we collect certain personal and transactional information necessary to operate our platform securely.

We use your data to verify your identity (KYC), process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts, prevent fraud, and comply with applicable regulations. We do not sell your data to third parties. We do share information with payment processors and compliance partners only as required to deliver our services.

Our servers may sit outside your jurisdiction. Your data is encrypted in transit and at rest. You have rights to access, correct, and request deletion of your data, subject to legal retention requirements. This policy sets out those rights and our practices in detail.

What Data We Collect on u7buy

We at u7buy collect data in several categories when you register and use our platform.

Personal Information

When you register an account, we collect your email address, phone number, full name, and date of birth. These are required for account creation and identity verification. We also collect your home address if you proceed to withdrawal; we may request a copy of your ID or proof of address to verify KYC requirements before your first cash-out.

Transactional Data

We record every deposit, withdrawal, and bet you place on u7buy. This includes the amount, payment method (DANA, e-wallet, mobile banking, local payment virtual account, etc.), timestamp, and outcome. We retain this data for accounting, fraud detection, and regulatory compliance. We also log your login history and IP address for security purposes.

Device and Browser Information

When you access u7buy via mobile app or web browser, we collect device type, operating system, browser version, and IP address. This helps us diagnose technical issues, prevent fraud, and understand platform usage patterns. We also use cookies and similar tracking technologies to remember your login state and personalise your experience.

KYC Data: Name, date of birth, address, ID copy — collected to verify identity and comply with anti-money-laundering regulations.
Payment Data: Deposit and withdrawal transactions, including amounts, methods, and timestamps — retained for accounting and fraud prevention.
Device Data: IP address, browser type, device model — collected for security and technical support purposes.

How We Use Your Data and Who Has Access

Our Uses of Your Data

We at u7buy use your data for the following purposes:

Account management: Creating and maintaining your u7buy account, processing logins, and enabling password resets.
Payment processing: Verifying deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment virtual accounts.
Identity verification: Collecting and checking KYC documents to comply with anti-money-laundering and Know Your Customer regulations.
Fraud prevention: Detecting suspicious activity, preventing account takeovers, and identifying dishonest betting patterns.
Customer support: Responding to your enquiries, resolving disputes, and managing account issues.
Legal compliance: Retaining records as required by applicable law and responding to regulatory requests.

Third Parties Who Access Your Data

We at u7buy do not sell your data. However, we share information with third parties only as necessary to operate our platform. Our payment processors (online payment, e-wallet, mobile banking, bank partners) receive payment details to process your deposits and withdrawals. Our hosting provider stores your encrypted data on servers located outside Indonesia — your data is encrypted both in transit and at rest, so the hosting provider cannot read it.

We may share information with compliance partners and regulators if required by law. For example, if a jurisdiction requests user records as part of an investigation, we will comply if legally compelled. We do not proactively disclose your information to authorities without lawful request.

Data location: Our servers may sit outside Indonesia. Your data is encrypted, so remote servers cannot read it. We comply with data protection standards applicable in jurisdictions where we operate.

Data Retention

We at u7buy retain your data as long as your account is active, plus a retention period required by law (typically several years after closure). After that period, we delete or anonymise your data. Payment records and KYC documents are retained longer due to regulatory requirements, even if your account is closed.

Your Rights Regarding Your Data

You have the following rights with respect to your data on u7buy:

Access: You can request a copy of your personal data; we will provide it within a reasonable timeframe.
Correction: If your data is inaccurate, you can request correction through your account settings or by contacting our support team.
Deletion: You can request deletion of your account and associated data, subject to legal retention requirements (e.g. tax records, KYC documents).
Objection: You can object to certain data processing, such as marketing communications or profiling, by updating your account preferences.

To exercise these rights, contact our support team via the help centre in your u7buy account dashboard. We will respond to your request within a reasonable period, typically within 30 days.

Cookies and Tracking

We at u7buy use cookies and similar technologies on our website to improve your experience. Cookies help us remember your login state, personalise content, and measure site usage. You can control cookies through your browser settings — most browsers allow you to block or delete cookies. However, disabling cookies may limit your ability to use certain u7buy features.

We also use analytics tools to track which pages are visited, how long members stay on our site, and which features are most used. This information helps us improve our platform. We do not use this data to identify individuals — it is aggregated and anonymised.

Privacy at u7buy: Summary

We at u7buy collect personal, transactional, and device data necessary to operate our platform securely and comply with regulations. We use your data to verify identity, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, and bank virtual accounts, prevent fraud, and support your account. We do not sell your data to third parties. We share information only with payment processors and compliance partners as required to deliver our services.

Your data is encrypted in transit and at rest. Our servers may sit outside Indonesia, but encryption prevents unauthorised access. You have rights to access, correct, and request deletion of your data, subject to legal retention requirements. To exercise these rights or report privacy concerns, contact our support team through your u7buy account dashboard.

This policy describes our practices as of today. We may update it if our services change or regulations require modification. We will notify you of significant changes via email or account notification. By using u7buy, you agree to the data practices set out in this policy.